Frequently Asked Questions.

What is Virtifi?
Virtifi is the only business card you will ever need.
Using our networking platform you’ll be able to share your information with others by simply having them tap your Virtifi Smart Product or scan your QR code.
Does the other person need Virtifi?

No! When someone taps your Virtifi card or scans your QR code your profile will instantly appear on their device via a web-browser. No app is needed for them to receive your information..

Do I need a subscription to use Virtifi?

Virtifi basic package is free to use! You can, however, purchase a Smart Product or upgrade your account to PRO for added features.

How do I connect my Virtifi Smart Product?

Tap your Virtifi Smart Product on to your phone (enable NFC on your phone) or scan the QR code on the back of the card to sign up or log in to your Virtifi profile. Once you do so, your profile will automatically link to that card.

What Is Virtifi PRO?

If you’re looking for an upgraded networking experience, Virtifi Pro is the perfect solution. With additional features like CRM integrations, analytics, and access to Pro content, you’ll have everything you need to take your business to the next level.

Additional features include:

  1. CRM Integrations: Automate your workflows and lead capture with Salesforce, Zoho,

Google Contacts, Hubspot and Zapier integrations.

  1. Analytics: Track and monitor your networking efforts with real-time analytics.
  2. Calendly Integrations: Book meetings on the spot with potential clients or new connections

at any event.

  1. Video: Embed a video from YouTube or Vimeo directly on your profile.
  2. PDF files: Share your CV, portfolios, marketing material, or any other PDF.
  3. Google Maps: Share your office address or retail store location.
  4. Teams Directory: Showcase your team members all in one place.
  5. Typeform Integration: Place customisable forms on your Virtifi Connect profile.
Where do you ship your products

Currently, we only ship in the UK.

How long does it take to deliver my Virtifi Smart Product?

UK: 2 – 5 Working days (depending on the product)

Why can't I connect to my Virtifi Smart Product?
1) Make sure that NFC is enabled on your phone. You will find a detailed list of NFC-compatible phones below.

2) Make sure to tap your Virtifi Smart Product near the top of your iPhone. If you have an Android, you can tap your Virtifi Smart Product near the centre of your phone.

3) Try connecting by scanning the QR card on the back of the Virtifi Smart Card.

4) If you are still having trouble, please contact us via live chat or at support@virtifi.uk.

Does Virtifi require any app? Does the other person need a Virtifi?

Virtifi works on both platforms, web-based and app. The other person doesn’t need a Virtifi device or an app to receive the information.

What phones are compatible?

Virtifi is compatible with both iPhone and Android devices. The tap feature is compatible with most Androids and iPhones. Virtifi has an added QR code compatible with virtually any smartphone. You do not need to own a compatible device to set up your Virtifi.

How can I contact support?

The best way to reach us is via email at contact@virtifi.uk. We typically respond within the same business day!

Do you ship internationally?

No, currently, we do not ship internationally.

Can I order a fully customised Virtifi card with my logo?

You can order a fully customised card by sending us the artwork or using our designer tool to create a bespoke card.

Is my information secure?

We take your privacy and security very seriously. Your Virtifi profile is encrypted, and you fully control what information you add. If your Virtifi gets lost or stolen, log in to your account and deactivate your Virtifi.

Detailed list of NFC-compatible devices.

iPhones: 

iPhone 7, iPhone 8, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE, iPhone 12, iPhone 12 Pro, iPhone 12 mini, iPhone 12 Pro Max and all future models.

Note that for iPhone 7, iPhone 8 and iPhone X access to NFC can be found in the control center using iOS 14.

Samsung:

S3, S4, S5, S6, S6 Edge, S6 Edge+, S7, S7Edge, S8, S8+, S9, S9+, S10, S10 5G, S10+, S20, S20 +, S20 + Ultra, S21, S21 +, S21 Ultra, A20, A20e, A30, A50, A51, Galaxy Fold, Galaxy Fold 2, Note 8, Note 9, Note 10, Note 10+ and all future models.

Pixels: 

Pixel, Pixel XL, Pixel 2, Pixel 2XL, Pixel 3, Pixel 3XL, Pixel 3A, Pixel 3aXL, Pixel 4, Pixel 4a 5G, and all future models.

LG:

G3, Nexus 5X, V10, G4, K10, V20, G5, G6, V30, V35 ThinQ, Q Stylus, Q Stylo 4, V40 ThinQ, V50 ThinQ 5G, Q8, Q7, G7 ThinQ, G8, G8 ThinQ, Q9, One and all future models.

HTC:

One M9, Desire 10 Pro, Exodus 1, U11, U11 Life, U11 Eyes, Desire 12, Desire12+, U12 Life, U12+, U19e, U19+, and all future models.

Huawei:

P10, P10 Plus, P10 Lite, P20, P20 Pro, P20 Lite, P30, P30 Pro, P30 Lite, P40, Mate40E and all future models.

Nokia:

3, 5, 6, 6.1, 8, 8.1, 8 Sirocco, 7 Plus, 5.1, 9 PureView and all future models.

Xiaomi:

Mi Mix, Mi Mix2, Mi Mix 2S, Mi Mix 3, Mi5, Mi5s, Mi5 Plus, Mi6, Mi6X, Mi8, Mi8 Lite, Mi8 Pro, Mi9, Mi9 SE, and all future models.

Sony 

 Xperia XZ1/Compact, Xperia 1, 10/Plus, Xperia XA1/Ultra/Plus, Xperia XZ2/Compact/Premium, Xperia XA2/Ultra/Plus, Xperia XZ3, and all future models.

OnePlus – One, 3, 3T, 5, 5T, 6, 6T, 7, 7 Pro, 7 Pro 5G, and all future models.

Motorola – Moto P50, Moto X4, Moto Z3, Moto Z3 Play, and all future models.